Video Marketing Strategy:Harness the Power of Online Video to Drive Brand Growth Jon Mowat
Phil Winters beantwortet Fragen, die Ihnen u.a. zum Thema CRM und Customer Experience auf den Nägeln brennen: Wie spreche ich meine Kunden in einer immer unübersichtlicheren Marketingwelt effizient an? Wie kann ich Social Media und Trends wie Big Data zur Kundenpflege und Kundenbindung nutzen? Mit Hilfe der ´´Customer IMPACT-Agenda´´ entwickeln Sie alle Marketingaktivitäten konsequent aus der Kundenperspektive heraus. Inhalte: Neue Wege im Kundenmanagement mit der Customer IMPACT-Agenda. Verschiedene Methoden mit zahlreichen Beispielen aus der Praxis. Erfolgreiche Interaktion mit den Kunden durch Social Media und Big Data. CRM und Customer Experience Management in komplexen Entscheidungssituationen. Arbeitshilfen online: Video-Einführung. Arbeitsblätter. Übersichten. Power-Point-Präsentationen u.v.m. Weitere Informationen über den Autor, seine Workshops, Vorträge und Seminare erhalten Sie unter: www.ciagenda.com/de
This is a brand new textbook on marketing strategy that focuses on the pursuit of solutions to four fundamental marketing problems: 1. All customers differ 2. All customers change 3. All competitors react 4. All resources are limited Structured around these four First Principles of Marketing, this important new textbook offers a unique and extensively classroom-tested approach to marketing strategy. It provides a structured framework to develop effective strategies to deal with diverse marketing problems while integrating data analytics into the decision-making process. Authored by world-leading experts in marketing strategy, Marketing Strategy: First Principles and Data Analytics is the ideal companion for undergraduate, MBA and Executive MBA students of marketing, and practicing executives looking to bring a more systematic approach to their firms´ marketing strategy efforts.
Put your team on top with winning B2B sales strategies and techniques´´No longer is being ´a closer´´ the basis of sustainable success. Instead it takes the kind of strategic thinking Rick Page outlines in Hope Is Not a Strategy.´´--Geoffrey Moore, author of Crossing the Chasm and Inside the TornadoHow do leading world-class sales and consulting organizations consistently land the big clients and the huge contracts, even in the fast-changing, risk-laden new economy? The world´s leading authority on B2B team selling is about to show you. In his runaway bestselling guide to sales excellence, Rick Page reveals the breakthrough selling strategies that have made superstars of thousands of his students.Combining a commonsense approach with the best kept secrets of the world´s most successful sales people, this book presents a proven, six-step process for winning sales opportunities and shows you how to:Sell to a prospect´s strategic business ´´pain´´ for greater value Qualify the prospect for forecasting accuracy Differentiate your solution to build competitive preference Link your strategy to the prospect´s decision-making process Sell to power by finding the key to buyer politics Communicate your strategy throughout your team
Wie sich Unternehmen strategisch ganzheitlich auf allen Ebenen auf die neuen mobilen Zielgruppen einstellen, erklärt Mark Wächter - der offizielle Mr. Mobile der Branche - in diesem Grundlagenwerk. Eine mobile Strategie zu entwickeln bedeutet weit mehr, als eine App auf den Markt zu bringen. Als Unternehmen ´´ein bißchen Mobile zu machen´´ reicht heute längst nicht mehr aus, um auch mittelfristig zu bestehen. Denn: Die Konsumenten ticken anders, insbesondere die jüngeren - die Zielgruppe der Zukunft. Sie kaufen, kommunizieren und vernetzen sich heute schon überwiegend über Smartphones. Ein umfassendes Grundlagenwerk für Unternehmenslenker, Marketing- und Salesverantwortliche, künftige Chief-Mobile-Officers und alle, die Mobile zu einem nachhaltig erfolgreichen Kanal im Unternehmen machen wollen.
Provides a practical and battle-tested approach for taking products, services, divisions, or even an entire company to market! Drawing on dozens of examples and best-practices across a variety of industries, this work lays out a blueprint for building a winning go-to-market plan.
The Luxury Strategy has established itself as the definitive work that sets the record straight on the essence of a luxury strategy. It puts an end to the prevailing conceptual and managerial confusion, and explains the fundamental differences between ´´premium´´, ´´fashion´´, and ´´luxury´´ strategies. Based on an analysis of the social functions of luxury, worldwide best practices (beyond the traditional sectors of luxury) and first hand direct experience, it sets out the constraining and often paradoxical rules for success, such as turning marketing rules upside down. The second, completely revised and updated edition of this classic text explores the diversity of meanings of ´´luxury´´ across different markets as well as the impact of social networks and digital developments on the luxury strategy. Written by two world experts on the subject, it provides the first rigorous blueprint for the effective management of luxury brands and companies at the highest level, including human resources and financial management. It rationalizes those business models that have achieved profitability and unveils the original methods that were used to transform small family businesses such as Ferrari, Louis Vuitton, Cartier, Chanel, Armani, Gucci, and Ralph Lauren into profitable global brands. The Luxury Strategy will help you to gain a thorough understanding of the unique rules for successful luxury brand management. But more than this, it describes how any organization, from any sector, can learn from luxury and differentiate itself in the long term, even in the business-to-business environment.
Until now, the literature on innovation has focused either on radical innovation pushed by technology or incremental innovation pulled by the market. In Design-Driven Innovation: How to Compete by Radically Innovating the Meaning of Products, Roberto Verganti introduces a third strategy, a radical shift in perspective that introduces a bold new way of competing. Design-driven innovations do not come from the market; they create new markets. They don´t push new technologies; they push new meanings. It´s about having a vision, and taking that vision to your customers. Think of game-changers like Nintendo´s Wii or Apple´s iPod. They overturned our understanding of what a video game means and how we listen to music. Customers had not asked for these new meanings, but once they experienced them, it was love at first sight. But where does the vision come from? With fascinating examples from leading European and American companies, Verganti shows that for truly breakthrough products and services, we must look beyond customers and users to those he calls ´´interpreters´´ - the experts who deeply understand and shape the markets they work in. Design-Driven Innovation offers a provocative new view of innovation thinking and practice.
Finally a go-to guide to creating and publishing the kind of content that will make your business thrive. Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer. If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our marketing messages. We are all writers. Yeah, but who cares about writing anymore? In a time-challenged world dominated by short and snappy, by click-bait headlines and Twitter streams and Instagram feeds and gifs and video and Snapchat and YOLO and LOL and #tbt. . . does the idea of focusing on writing seem pedantic and ordinary? Actually, writing matters more now, not less. Our online words are our currency; they tell our customers who we are. Our writing can make us look smart or it can make us look stupid. It can make us seem fun, or warm, or competent, or trustworthy. But it can also make us seem humdrum or discombobulated or flat-out boring. That means you´ve got to choose words well, and write with economy and the style and honest empathy for your customers. And it means you put a new value on an often-overlooked skill in content marketing: How to write, and how to tell a true story really, really well. That´s true whether you´re writing a listicle or the words on a Slideshare deck or the words you´re reading right here, right now... And so being able to communicate well in writing isn´t just nice; it´s necessity. And it´s also the oft-overlooked cornerstone of nearly all our content marketing. In Everybody Writes, top marketing veteran Ann Handley gives expert guidance and insight into the process and strategy of content creation, production and publishing, with actionable how-to advice designed to get results. These lessons and rules apply across all of your online assets -- like web pages, home page, landing pages, blogs, email, marketing offers, and on Facebook, Twitter, LinkedIn, and other social media. Ann deconstructs the strategy and delivers a practical approach to create ridiculously compelling and competent content. It´s designed to be the go-to guide for anyone creating or publishing any kind of online content -- whether you´re a big brand or you´re small and solo. Sections include: * How to write better. (Or, for ´´adult-onset writers´´: How to hate writing less.) * Easy grammar and usage rules tailored for business in a fun, memorable way. (Enough to keep you looking sharp, but not too much to overwhelm you.) * Giving your audience the gift of your true story, told well. Empathy and humanity and inspiration are key here, so the book covers that, too. * Best practices for creating credible, trustworthy content steeped in some time-honored rules of solid journalism. Because publishing content and talking directly to your customers is, at its heart, a privilege. * ´´Things Marketers Write´´: The fundamentals of 17 specific kinds of content that marketers are often tasked with crafting. * Content Tools: The sharpest tools you need to get the job done. Traditional marketing techniques are no longer enough. Everybody Writes is a field guide for the smartest businesses who know that great content is the key to thriving in this digital world.